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The Next Frontier of Business Process Automation: AI Microservices

Vikram Mahidhar (Senior Vice President, Artificial Intelligence Solutions, Genpact, Inc.)

Location: Grand Ballroom C

Date: Thursday, May 23

Time: 1:30pm - 2:20pm

Pass type: All Access, Conference - Get your pass now!

Track/Topic: Emerging Tech

Format: Conference Session

Vault Recording: TBD

Robotics process automation (RPA) has become the port of entry for a new genre of transformers looking to extend the benefits of automation to more business processes. RPA already automates many low-process-complexity tasks, but to stay competitive, businesses must be also able to automate more complicated and dynamic tasks. However, these higher-order tasks must be architected appropriately.

A new generation of automation capabilities is being enabled by AI microservices (atomic components) that can be quickly aggregated in different value chains to automate different tasks.

In this session, you will learn:
• How next-generation and traditional business process optimization differ
• How to transform business processes using AI microservices
• The benefits an AI microservices architecture can deliver
• How to constantly improve business performance with knowledge graphs and machine learning techniques
• Why AI microservices represent a quantum leap in automating the core of the modern enterprise