How is IT changing? What are the new technologies? How is my job changing?
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JP Morgenthal (VP & CTO for the Americas, Automation Anywhere)
Pass Type: Certification + Conference, Trainings + Conference, Conference Only - Get your pass now!
Event Type: Session
Track/Topic: Automation/IT Management
Vault Recording: TBD
For over 50 years we have been using a common set of metrics to measure process performance. These metrics have taken into account technological advancements as they have emerged, but nothing could have accounted for the emergence of technologies that has occurred over the past 10 years that are transforming the nature of automation. Between the democratization of complex technologies via RPA/IPA, IoT, Blockchain, Cloud and AI, we need a new way to measure the value of and expectations of process automation. In this session, we will explore current process automation metrics and talk about the explore new metrics being driven by the emergence of transformative technologies.