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2019 Schedule Builder | 2020 Coming Soon

View, browse, and sort the ever-growing list of sessions by pass type, track, and format. With this Schedule Builder, you can build your schedule in advance and access it during the show via export or with the mobile app, once live. For your schedule to sync properly with the mobile app, be sure to login to Schedule Builder with the same email address you used to register for Interop 2019.

Sessions do fill up and seating is first come, first serve, so arrive early to sessions that you would like to attend. Please note that adding a session into your agenda does NOT guarantee you a seat to the session.

Power to the People: Making Project Management Customer-Centric

Charles Villanyi Bokor (Strategic Management Consultant, The CERP Group)

Location: Grand Ballroom G

Date: Thursday, May 23

Time: 9:00am - 9:45am

Pass type: All Access, Conference - Get your pass now!

Track/Topic: IT Strategy, Professional Development

Format: Conference Session

Vault Recording: TBD

Customer-centric project management (CCPM) is defined as the continuous re-examination, evolution, and integration of organizational strategy, desired outcomes, stakeholders' vital needs and expectations, business processes, and project development methodology into the enabling technology project's mandate and deliverables. This is to produce deliverables/outputs that are fit for the purpose and can be leveraged to achieve the intended outcome. When approved by executives, CCPM engages stakeholders to define the outcome and, continuously during the project development life cycle, enhance the vital requirements that define the output to be produced. It is often viewed by IT as involving "them" in what "we" do.

Key Takeaway: A methodology for managing projects that keeps the customer at the center, improving alignment and accountability.

Presentation File